Privacy Policy

1. Introduction

BFH Trans (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”) and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, mobile applications, and services. By using our services, you agree to the practices described in this policy.

 

2. Information We Collect

We collect the following types of information to improve your experience and facilitate our services:

• Personal Information: Name, email address, phone number, and delivery address, which you provide when you create an account, place an order, or contact us.
• Payment Information: Credit card information, bank details, and other payment-related details necessary to process transactions.
• Usage Information: Data on how you interact with our website or app, including IP address, browser type, device information, and usage patterns.
• Location Information: With your permission, we may collect location data to improve delivery accuracy.

 

3. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your orders, offers, and promotions
• Improve our services and personalize your experience
• Monitor and analyze usage and trends to improve our website/app

 

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors that assist us in delivering services, such as payment processors, delivery partners, and customer support.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes.

 

5. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

6. Your Choices and Rights

You may:

• Update your account information at any time
• Opt out of marketing communications
• Request the deletion of your data (subject to legal and regulatory requirements)

 

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant changes will be communicated via email or website notice.

 

8. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +234-8030797665